Patient Services

Patient Protections

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A toll-free ANONYMOUS telephone hotline is available for staff, patients, and visitors to report safety concerns to the NIH Clinical Center leadership. Information reported via the hotline will be forwarded anonymously to NIH Clinical Center Office of Patient Safety and Clinical Quality for triage, analysis, action and organizational improvement and learning.

The number of the anonymous hotline is: 1-866-444-8811.

If you have questions about this reporting tool or about patient safety and clinical quality at the NIH Clinical Center, please contact Dr. David Lang, Chief, Office of Patient Safety and Clinical Quality, at 301-496-8025.


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The Office of Human Subjects Research Protections carries out the day-to-day operations and regulatory oversight of human research activities within the Human Research Protections Program. The OHSRP promotes the protection of rights, safety and welfare of human subjects, and the NIH's research mandate.

Learn more about Legal, Ethical, and Safety Issues such as informed consent, your safety, your rights and responsibilities, your privacy and more.

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Do you have a patient safety concern/complaint about a health care organization?

You can submit concerns about a health care organization through the Joint Commission's online submission form as it allows for more direct, timely receipt and review of your concerns.

The mission of The Joint Commission is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

Everyone has a role in making health care safe––physicians, nurses, health care executives, and technicians.

You, as the patient and a partner in clinical research, play a vital role in making the care you receive safe. You must be an active, informed, and vocal member of your health care team

Learn more about how to Speak Up for Your Safety.

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This page last updated on 04/24/2023

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