New, upgraded FollowMyHealth patient portal now available
To improve patient engagement and satisfaction, the new FollowMyHealth® patient portal was introduced Jan. 10. The new patient portal offers Clinical Center patients access to maintenance of personal health records, secure health messaging, educational materials and accessibility through mobile application.
NIH staff may now communicate with patients using the Secure Health Messaging (SHM) application within CRIS or the SHM website and patients will receive messages through the FollowMyHealth® portal.
The ability to view and schedule appointments will be added in future upgrades. Patients can only sign up for the FollowMyHealth® portal by email invitation. Invitations have already been emailed to NIH Clinical Center patients who had an account in the original patient portal inviting them to create FollowMyHealth® accounts. Invitations are also emailed on a daily basis to patients who have appointments and/or admissions at the NIH Clinical Center.
Patients may request an email invitation by contacting the Health Information Management
Department’s Patient Portal Support Team (1-855-644-6445) or visiting the portal website. Through the upgraded patient portal, patients will continue to have access to selected documents and results from their electronic medical records.
The original patient portal was retired Feb. 10. For additional information, please contact the Patient Portal Support Team at 1-855-644-6445.