Clinical Center News
Winter 2016

Annual government survey shows staff satisfaction with work, desire for additional resources and more leadership support

According to the 2016 Federal Employee Viewpoint Survey (FEVS), administered by the U.S. Office of Personnel Management in May, NIH Clinical Center employees enjoy their work but say they need more resources and leadership support. Over 700 CC federal employees participated in the FEVS survey this year. It is a key tool used to measure Federal Government employees' perceptions about their work experiences, organizations and leaders. The survey was sent to full- and part-time permanent federal employees.

The FEVS had some questions that were similar to the CC Employee Survey, administered to employees in February 2016. But the two surveys are very different feedback mechanisms. The FEVS is a broadly written survey sent annually to all federal employees. The CC Employee Survey was written specifically for CC staff in Building 10 and compared its results to U.S. hospital employees and other U.S. employees.

Compared to the 2015 survey results, this year's survey showed a 6% improvement in how satisfied CC employees are with their pay. In addition, 9% more participants than last year believe that the CC has prepared employees for potential security threats. Since the 2015 survey, there have been areas in which employee satisfaction decreased by 5% or more. These areas include: the workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals, high level of respect for the organization's senior leaders, sufficient resources to get the job done and employees are protected from health and safety hazards on the job.

Less than half of CC employees who responded to the survey believe that the results will be used to make their agency a better place to work, similar to the results of the CC Employee Survey. In an effort to mitigate this concern, Dr. John I. Gallin, director of the NIH CC, will share the results with the new Chief Executive Officer, expected to be announced and in position in 2017, to assist in developing strategic and operational planning. In addition, the CC's Office of Workforce Management and Development will provide each CC department head with a copy of their individual survey results to help encourage discussions and action.

Federal Employee Viewpoint Survey Highlights
(Percentage listed are respondents who agree with the statement)

Successes

  • When needed, I am willing to put in the extra effort to get the job done (97%)
  • The work I do is important (94%)
  • I know how my work relates to the agency's goals & priorities (87%)
  • I like the kind of work I do (87%)

Areas for Improvement

  • Pay raises depend on how well employees perform their jobs (30%)
  • Promotions in my work units are based on merit (36%)
  • In my work unit, steps are taken to deal with a poor performer who cannot or will not improve (37%)
  • Similar to the CC Employee Survey, employees expressed some dissatisfaction with their opportunities to get a better job in their organization (37% are satisfied)

Survey details, including detailed CC results (NIH staff only)

Stories
Dr. John I. Gallin accepting the Lasker ~ Bloomberg award
Dog Genome Project entry paper ballot Winner
#Lisa Krueger and Nathan Swaney
Dr. Paul Farmer, Melva Fernandez Quispe, her father Carlos Fernandez Suni, Dr. Francis Collins and staff
Candace Campbell and her husband and caregiver Eric Campbell
Gabby Nadjmabadi assisting Robert Richardson
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Dr. Nadia Biassou, Dr. Dima Hammond, Dr. Nick Patronas, Dr. John Butman and Dr. Eva Baker
from left to right, trainees Debbie York, Faith Gill, Sayaka Simmons, Joe Shadrick and Lonice Carter and Rachel Perkins
Dr. Adriana Tremoulet
Image of the Cinical Center front
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Dr. Rita Volochayev, a nurse practitioner with the National Institute of Environmental Health Sciences Clinical Research Branch, works with both pediatric and adult patient populations at the NIH CC. She came to the NIH in 2006 to work on her dissertation and subsequently ended up staying upon receiving her doctorial degree. Volochayev said being a nurse practitioner at the NIH is a unique challenge. Nurse practitioners at the NIH have mastered the ability to lead and contribute to almost every discipline at many different levels. The role is a blending of clinical, research, administrative, regulatory, educational, mentoring and supervisory skills. Usually, no two nurse practioners' roles are the same at the NIH. Basically, nurse practitioners function as the primary point of contact for everything and anything.
Left photo: Dr. Michael Kuo,  Dr. John I. Gallin,  Dr. David Bluemke, and Mrs. Anne-Marie Doppman. Right photo: Bluemke presenting Kuo with a certificate of appreciation
Photo of Clinical Center Front
Drs. Martin Blaser, Tom Battaglia, Guillermo Perez and Lama Nazzal
x-ray of patient's upper jaw
Photo of Clinical Canter front
Photo of Clinical Canter front
Dr. Barry Goldspiel