Information Systems Department Help Who do I call for... Subject Contact Phone Email Pager 4th Dimension Databases Steve Bergstrom 496-3871 sbergstrom@mail.cc.nih.gov N/A Help Desk Brown, Bertram 594-9999 (301) 285-4086 Clinical Data Repository N/A Contracting Kathy Krisko 496-5314 kkrisko@mail.cc.nih.gov N/A Executive Information System Jim Pitts 496-7436 jpitts@mail.cc.nih.gov N/A Information Technology Center (ITC) ITC On-duty Staff 402-6301 N/A N/A Laptops (temporary use for travel, etc.) N/A Mainframe Support John Franco 496-6745 jfranco@cc.nih.gov N/A MIS (sign on codes, training, questions, screen development & support) MIS Analyst 6-8400 6:30am-6:00pm or Call Page Operator on after hours and on weekends N/A N/A MIS (hardware: terminal, printer and networking problems) Rounds Technicians 496-9197 N/A N/A MIS Database Management Tim Maloney 496-6861 tmaloney@mail.cc.nih.gov N/A MIS Mainframe Operations On-Duty Computer Operator 496-7525 N/A N/A Network Infrastructure and Problems Occurence Reporting System (ORS) Steve Bergstrom 496-3871 sbergstrom@mail.cc.nih.gov N/A RAP Steve Moore 496-8651 smoore@mail.cc.nih.gov N/A RAP Servers Steve Moore 496-8651 smoore@mail.cc.nih.gov N/A Standard Clinical Desktop (SCD) Support/Questions Mark Miller 496-9197 mmiller@mail.cc.nih.gov N/A Standard Patient Desktop (SPD) Support/Questions Mark Miller 496-9197 mmiller@mail.cc.nih.gov N/A Standard Remote Desktop (SRD) Support/Questions Mark Miller 496-9197 mmiller@mail.cc.nih.gov N/A Sybase Database Administration Jim Oseth 496-7905 joseth@mail.cc.nih.gov N/A Telemedicine 435-5501 N/A UNIX Systems Administration Tadele Yenegeta 496-9243 tadele@cc.nih.gov N/A Video-teleconferencing Devery Donovan 594-5201 ddonovan@mail.cc.nih.gov N/A WebMIS Steve Moore 496-8651 smoore@mail.cc.nih.gov N/A Windows NT Systems Administration JoyceYarington 596-4903 jyarington@mail.cc.nih.gov N/A World Wide Web Support/Questions Douglas Sur 594-7499 dsur@mail.cc.nih.gov 301-285-9054 Last updated: April 13, 2001
Last updated: April 13, 2001