This file is provided for reference purposes only. It was current when it was produced, but it is no longer maintained and may now be out of date. Persons with disabilities having difficulty accessing information may contact us for assistance. For reliable, current information on this and other health topics, we recommend consulting the NIH Clinical Center at http://www.cc.nih.gov/.
CLINICAL CENTER CUSTOMERS/STAKEHOLDERS
Customers/Stakeholders are internal or external groups of
individuals who can directly affect us or who are affected by
us.
Analyzing customer/stakeholder expectations will allow us
to answer the questions:
To whom are we accountable?
Who has an interest in what we do or in a particular issue
and its outcome?
Who can influence us?
Are there any "non-obvious" customers/stakeholders
who can limit our options or change our plans?